Help Center

Without print management, you may be paying for invisible waste and risks.

EasyJen is an enterprise-grade print management platform with a free basic version. Manage printing like money - every output is clear, controllable, and saveable.

Whether you're an admin, IT manager, or team leader, EasyJen helps solve these pain points:

• Admin/Finance: Headache from manually calculating department print costs in Excel at month-end → EasyJen automatically generates department/personnel print reports, costs at a glance
• IT Admin: Difficult to monitor multiple printer statuses, only discovering when supplies run out → EasyJen monitors printer status in real-time, centralizes supply inventory, timely replacement reminders
• Team Leader: Color printing costs out of control, abuse exists → EasyJen sets cost rules, color printing costs clear at a glance
• SME Owner: Don't know how much printing costs, it's a black box → EasyJen accurately calculates costs down to each sheet, transparent and controllable
• Security/Compliance: Print records untraceable, audit compliance pressure → EasyJen fully records who, when, printed what, supports audit tracking, meets compliance requirements

Whether it's a 5-person team or a 500-person enterprise, EasyJen helps you achieve transparent and refined print cost management.

According to Gartner's long-term office peripheral cost research, uncontrolled printing is a hidden cost easily overlooked by enterprises. Through professional print management - unified devices, controlled print behavior, centralized supplies and maintenance - most enterprises can steadily save 20-30% in printing expenses annually while reducing IT maintenance pressure and improving office security.

Use our savings calculator, enter your annual revenue for quick estimation →

Yes, but with different focuses.

For small teams (5-20 people): Even with just one printer, there may be employees printing personal documents extensively, color cartridges depleting quickly. Print management lets you easily set monthly quotas per person, with automatic reminders when exceeded. No more guessing "who printed so much" every month.

We offer a basic free version designed for small teams, no IT support needed, start using in 5 minutes. Small scale, but saving habits can start small.

Yes, the core features of EasyJen's free version are completely free, including print record management, statistical reports, user and department management, and all core features. This version is suitable for small teams with light usage.

For teams with complex printing needs, such as multiple printers, multiple branches and departments, audit compliance requirements, we recommend trying the Pro version. Welcome to provide valuable feedback during trial - your experience and feedback are crucial to us.

Data security concerns? For enterprises with strict data security and compliance requirements, we also offer an Enterprise version with on-premise deployment. This is a separate product for different security scenarios - data is completely stored on your own servers, meeting higher security and compliance requirements, therefore requiring licensing and technical support fees. If interested, please contact our sales team.

Our model is Free version + optional Pro licenses (per-printer licensing). The difference is not in the account itself, but whether each printer has a Pro license.

Detailed comparison please check Pricing page →

Not complicated at all, normal printing is not affected.

• Lightweight installation: Just register on the website and install the EasyJen client on one computer (or server), no need to modify existing network and printer configurations.
• No downtime: Installation typically takes only 5-10 minutes, during which existing print jobs continue normally without business interruption.
• Transparent takeover: Users still click "Print" as usual, recording and control happen automatically in the background, employees barely notice.
• Broad compatibility: Supports most brands of network printers and shared printers.

We provide quick start guides, FAQs, and online support. You can trial on a small scale without affecting business.

• Operating System: Windows 10 / Windows Server 2016 or higher
• Processor: Intel/AMD dual-core or higher
• Memory: Minimum 2GB RAM, recommended 4GB or higher
• Storage: Free space ≥ 200MB
• Network: Can access internet port 443 normally, supports domain environment
• Permissions: Requires local administrator privileges

Supports HP, Canon, Epson, Brother, Xerox and other mainstream brand printers.

You can add enterprise members through the following methods:

• Email invitation: Enter member email, system automatically sends invitation link
• Bulk import: Import user information via Excel spreadsheet
• Admin manual creation: Create user accounts directly on the user management page

AD/LDAP Sync: If you use Enterprise version for on-premise deployment, it supports AD domain/LDAP sync, see On-Premise Deployment.

The system supports multi-level permission management:

• Super Admin: Has all permissions, manages enterprise settings
• Department Admin: Manages users and data within their department

Click "Statistics" in the system navigation menu, you can view:

• Overview panel: Key metrics at a glance
• User ranking: Ranked by print volume and cost
• Department comparison: Compare printing across departments
• Trend analysis: Print volume trend changes
• Cost analysis: Print cost distribution

Yes. EasyJen fully respects your privacy needs. You can choose not to save document names in print records.

Setting method:

• After logging in, click the avatar in the top right corner and select "Enterprise Info"
• On the enterprise info page, click "Privacy Settings" in the right settings menu
• Find the "Allow saving print document names" option
• Uncheck this option and click "Save"

Effects after closing:

• System only records metadata like pages, copies, color, paper size
• Document names will no longer be saved, better protecting document privacy
• Statistical reports and cost accounting functions are not affected

You can return to this page to re-enable this function at any time.

We take multiple security measures to ensure data security:

• Data transmission uses HTTPS encryption
• Passwords are encrypted for storage
• Complete operation audit logs
• Regular data backups
• Strict access permission control