About Us
EasyJen is an integrated service platform providing on-premise or cloud-based print management, security auditing, and cost control. We are committed to providing secure and efficient print management solutions for enterprises. This privacy policy explains how we collect, use, and protect your information.
Information We Collect
To provide print management services, we collect the following information:
- Account and Identity Information: Enterprise/user name, account, email, employee ID, department
- Device and Network Information: IP, MAC, device model, system version
- Print Behavior Data: Printer, time, device, document name, pages, print volume statistics and operation logs
- System Operation and Error Logs
- Enterprise Subscription and Billing Information (if applicable)
Important Note: We do not collect your document content or other sensitive information. The system only records metadata of print jobs (such as document name, pages, copies, etc.).
How We Use Information
We use the collected information for the following purposes:
- Provide print task management and statistical services
- Generate print cost analysis reports
- Manage printer authorization and usage quotas
- Improve service performance and user experience
- Ensure service security and stable operation
Data Security
EasyJen takes the following measures to protect your data security:
- All data transmission uses HTTPS encryption protocol
- Database passwords are encrypted, sensitive data is anonymized
- Regular data backups to prevent accidental loss
- Strict access control, only authorized personnel can view data
- Regular security audits and vulnerability scans
Information Sharing
EasyJen commits to not selling or sharing your personal information with any third party. Data may only be shared in the following circumstances:
- With your explicit consent
- Required by laws and regulations or requested by government authorities
- To protect EasyJen's legitimate rights and interests
Data Retention
We retain your print records for statistical and audit purposes. If you delete your account, related data will be cleared within 30 days.
Your Rights
As a user, you have the following rights:
- View and export your personal information
- Modify account information
- Request deletion of account and related data
- Understand data usage
- Withdraw consent (may affect service usage)
Contact Us
If you have any questions about this privacy policy, or need to exercise your rights, please contact us: